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How to Update Your Wix Billing Information (Step-by-Step Guide)

  • 3 days ago
  • 2 min read

Updated: 1 day ago

Keeping your website billing information up to date is essential to avoid service interruptions, failed payments, or unexpected account issues. If your Wix website plan is connected to an outdated card or bank account, updating it is quick — as long as you’re the website owner.


In this guide, we’ll walk you through exactly how to update Wix billing information, explain who has access to billing settings, and share helpful Wix support resources along the way.


update Wix billing information

Step 1: Make Sure You Are the Website Owner


Before you can update Wix billing information, you must be listed as the website owner.


If a designer, developer, or agency originally built your site, they’ll need to transfer ownership to you first. Collaborators and developers cannot access billing details.


👉 Wix support article: Transfer ownership of a Wix site


Step 2: Go to Your Wix Account Settings


  1. Log in to your Wix account.

    1. Please use a desktop

  2. Click your profile picture in the top-right corner.

  3. Select Account Settings from the dropdown menu.


This is where Wix stores all account-level information, including billing and

subscriptions.


👉 Wix support article: Accessing your Wix account settings


Step 3: Open Billing & Payments


Once inside Account Settings:

  1. Click Billing & Payments

  2. Select Premium Subscriptions


Here, you’ll see all active Wix plans connected to your websites, domains, and add-ons.


👉 Wix support article: Viewing and managing your premium subscriptions





Step 4: Update Your Website Plan Payment Method


  1. Locate the Premium Plan connected to your website.

  2. Click the three dots ( … ) on the right-hand side.

  3. Select Update Payment Method.


This option allows you to safely change the card or bank account used for future charges.


👉 Wix support article: Changing your payment method for a Wix subscription


Step 5: Enter Your New Billing Information

  • Add your new credit card or bank details

  • Confirm the information

  • Save your changes


Once updated, Wix will automatically use the new payment method for upcoming renewals.


👉 Wix support article: Accepted payment methods on Wix


Important Notes About Wix Billing Access

  • Only the website owner can update Wix billing information

  • Collaborators and developers cannot view or change billing details

  • Wix does not allow owners to see full card or bank numbers — only subscription status

  • Updating billing information does not affect your website content or design


👉 Wix support article: Understanding roles and permissions in Wix


Final Thoughts

If your Wix payment method needs to be updated, following these steps ensures your website stays active without interruption. The key thing to remember is that billing access is tied to ownership, not collaboration.


If you’re unsure who owns your site or need help managing your Wix setup, it’s best to handle it sooner rather than later to avoid failed payments or paused services.

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